Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - business hours - response time: NBD - for HP 240R G9, 245 G10, 250R G10, 250R G9, 255R G10; ProBook 44X G10, 450 G10, 470 G10